The Housekeeping Inspector is responsible for examining guest rooms and public areas for cleanliness and maintenance issues prior to guests’ arrival. Records inspection results and works with other team members to resolve any deficiencies. Trains housekeeping team members on their daily duties. Acts as primary liaison between housekeeping team and other staff to ensure rooms are ready for guests. Acts as a service role model and resolves guest complaints as needed.
- Greet guests in a friendly, courteous and professional manner.
- Thoroughly inspect guest rooms to ensure cleanliness standards are met. Update appropriate team members of the status of each guest room.
- Document the results of the room inspections, resolves deficiencies, and writes work orders for maintenance issues. Inspect for any damages and immediately report to the manager.
- Train housekeeping staff on daily duties; may perform cleaning duties based on business volume and the resort’s needs.
- Aid in budget control through monitoring use of linen, supplies and equipment.
- Maintains key control policies.
- Maintain clean and organized work area.
- Promptly resolves any guest complaints or issues.
- Reports any unsafe work condition to the supervisor.
- Effective communicator to other team members.
- Properly records, stores and disposes of all lost and found articles (items left in guestrooms).
- Knowledge of OSHA and safety standards within the housekeeping department.
- Other duties, as assigned by the supervisor.
- Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
- Proven job reliability, diligence, dedication and attention to detail.
- Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort.
Education and Formal Training
High school diploma or equivalent preferred.
Minimum Physical Requirements
Frequency Key: Rare – up to one hour, Occasional 1-3 hours, Frequent 3-6 hours, Constant 6-8 hours
- Physical Activity and Frequency
- Sitting - Occasional
- Near vision - Constant
- Standing/Walking - Constant
- Far vision - Constant
- Climbing stairs - Constant
- Hearing - Constant
- Crouching/Bending/ Stooping - Constant
- Talking - Constant
- Reaching - Frequent
- Smell - Frequent
- Grasping - Frequent
- Lifting/Carrying (#lbs) - Occasional – up to 20 lbs.
- Pushing/Pulling - Frequent
- Traveling - Rare
This may not be an all-inclusive list of the necessary physical requirements to perform this job.
These are basic requirements of the job. If you feel at any time you may need accommodation, please contact the resort’s General Manager.
This job description is a summary of the typical duties for a person in your job classification and position and is not to be construed as a contract of employment. All employees are considered employees at will. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
We are an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.